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News & Views

Health Care in Lake Chapala Mexico

10 | 24 | 2011

by Karen McConnaughey 

Lake Chapala Mexico Health CareWe’ve heard a lot of excellent stories about health care in the Lake Chapala area. We’ve published many of these over the last six years in our newsletter. But since some of you are new subscribers, and some of our memories are not what they used to be, I thought you would like to read snippets of some of them again. I’ve also provided the link to the entire article should you wish to research health care in Mexico further.

These are all true stories and one of the main reasons Bill and I wish to stay in Mexico. The professional people you interact with on a day-by-day basis just seem more concerned with us than our money. I know that sounds like a pipe dream, but it’s how we feel.

We had a wonderful testimonial from Glenn Dusky in 2010 about home (or in this case, hotel) health care:

In Feb/March 2010 my wife Kitt and I attended a Focus on Mexico program. It was a difficult decision for me to make at the time because my wife has dementia and the purpose was to investigate the possibility of moving to Mexico for more affordable care for her as her condition worsened.

The Focus staff was incredible to say the least. Because of her condition she could not attend any of the seminars or participate in many of the activities. So before we even arrived, they had arranged for a nurse to be with her while I was participating in the program. I couldn’t believe it…it was incredibly cheap for all-day care at the hotel. They also arranged for us to see Dr. Garcia to discuss trying a treatment that is not available in the U.S. During the entire time of the program, all of them pitched in to shuttle my wife to doctor appointments, cater to our every need and basically treat us like VIPs.

That warms my heart to read that. Not only the kudos for the Focus team, but that we were able to put Glenn in contact with experts who could answer his questions honestly and immediately (no waiting!) about his wife’s care.

Tom & Victoria Schmidt’s story was much different even though it started out similarly with “Hotel” Health Care:

It was just a year ago that my husband Tom and I came to Mexico and participated in a Focus on Mexico group. Tom and I both have health issues, and we needed to find a place to live where the climate was warmer, and less humid, and where living expenses were more reasonable than in Minnesota.

At the time we came to Mexico, I’d done research, and we knew the Lakeside area would be perfect culturally, fiscally, and the climate sounded perfect.  But what about the health care?  While we were here in March 2007, we met briefly with Dr. Carlos Garcia and learned about the Clinica Maskaras [and their annual discount contract].*  

I had a list of medications and asked him to review it to see if these medications were available in Mexico.  He told us that most were available, and for the ones that were not available, they had similar drugs that would work just as well.  The Focus on Mexico seminar with Dr. Garcia went a long way to easing our concerns as well.

During our 10-day Focus program, Tom had experienced an episode of back pain, and he was limited to bed rest.  We were impressed that Clinica Maskaras sent over a doctor to give Tom daily injections.  The price of the service was about the same as our co-pay in the United States.  And, we were very satisfied with the help he received at that time.  An episode like that could have lasted weeks in the States, but they had Tom back up on his feet in a few days.

So when we returned from Mexico, we got our affairs in order, put the house up for sale, and arranged to move to Lakeside.  We arrived in August.  The move had been rough for us.  We had spent many days on the road, and we were physically exhausted.  While thrilled to be here, and anxious to experience our new surroundings, we spent quite a while regaining our strength.  While I grew stronger, and had fewer problems with my arthritis, Tom began to get headaches, and over time they became a daily occurrence.   Dr. Garcia had been working with Tom and had managed to get his blood pressure under control, but his headaches remained.  We tried some medications, but to no avail.  We decided to send Tom back to Minnesota where he could see our family doctor and one of his specialists. There our insurance would cover the tests, and we thought we could get to the bottom of it all.

But neither of Tom’s doctors did anything.  They listened to what Tom had to say, but they heard nothing.  They ordered no special tests and took a wait-and-see attitude.

Tom returned to Mexico the second week of December, and his headaches grew steadily worse. Tom was miserable, and daily injections were being administered to make the headaches more tolerable.  But they were no longer working.  His weight had dropped dramatically, he could hardly walk, his vision was disturbed, and he couldn’t eat. On January 7 we met with Dr. Garcia and asked him to admit Tom to the hospital and he agreed.  He made arrangements for Tom to be admitted to Hospital San Javier in Guadalajara.  Believe me when I say that admitting Tom to hospitals had become a routine procedure for us in the United States, and it is seldom smooth.  Yet at Hospital San Javier, it was less than 15 minutes from the front door to the room! 

To read more about Tom’s experience at Hospital San Javier

This is definitely a story with a happy ending:

Throughout this entire process, I have felt that we have been blessed.  Finding our way to Mexico ultimately saved Tom’s life.  The people who helped us were a blessing, the staff at the hospital treated Tom with the utmost of respect.  Unlike the Untied States, no one at the hospital ever seemed to have a bad day.  They were always smiling and happy to help.  If there was a communication problem, they would leave the room, and a few minutes later they would return with someone who could translate.  I felt moved to tears that the doctors cared so very much about my husband, their patient.  We never felt like they were rushing, or glossing over details.  They were respectful.  While we have had good doctors in the USA, we had never experienced this level of care and concern.  Last week, after a follow-up exam in Guadalajara, we were getting back into our van when Tom said, “Gee, I’ve never had a doctor give me a hug before.”

Tom is doing fine and getting involved in a lot of things here at Lakeside. I see him often at the American Legion, where Victoria is publisher of their monthly magazine, Roll Call, as well as at dinners at our local restaurant in Ixtlahuacan, Los Cinco Potrillos.

Marie Dwyer-Bullock, co-founder of Focus on Mexico, relates a story to our groups about an experience she had:

Get MRI same day – No Waiting

Several years ago, during the conference on Health (on a Focus on Mexico program), our Guest Expert Speaker was Dr. Himenitis from Guadalajara. Dr. Himenitis was actually from the States but he married a Mexican lady and retook his schooling in Mexico to become a doctor here. He was very familiar with the health care systems in all three countries (Mexico, Canada and the U.S.). 

I remember one of our Focus clients from Calgary testing Dr. Himenitis and asking some hard, direct questions on the Health care system in Mexico. He first asked how long it would take to him to be able to get an MRI in Mexico. (He was on a waiting list for six months for this procedure back home.) Dr. Himenitis looked at his watch and replied: “How does 2:00 this afternoon sound?” The man couldn’t believe it. Then he asked: “Currently, where I am living, I would have to wait up to a year for the surgery. How long for the surgery in Mexico (if I need it)? Dr. Heminitis said: “Would tomorrow be soon enough?”

Yes, this is a true story. 

My other favorite story that Marie tells is the one about a friend of hers:

 

The Good Samaritan Doctor

A good friend of ours found out he needed triple bypass surgery. They had left Canada and were residents in Lake Chapala, and had IMSS insurance but weren’t yet illegible for major surgery coverage. John went to see the specialist (who at the time was the head of the IMSS in all of Mexico). John told the surgeon that he didn’t have coverage so his wife (a former nurse) was going to check in Canada and the U.S. to find out the cost of the same surgery and compare it to the cost in Mexico. In Canada the surgery would have cost him $88,000 Canadian (he had become a non-resident of Canada and was not eligible for health care coverage there), but he would have been on a waiting list and he was told he needed the surgery immediately. In the U.S. he could have had the surgery immediately, but the cost was $250,000 U.S. In Mexico the cost was $ll,000 (Canadian equivalent) and he could have it immediately.  Then the surgeon told him: “John, if you can’t afford the surgery, I will do it anyway so don’t worry.  The main thing is you need to have it done and soon.” 

Needless to say, John was speechless. He told the doctor. I can pay. I just wanted to check out the cost to compare. John not only had the surgery and it was successful, but he and his wife became friends with the doctor.

John told us later that this doctor was paid about $30,000 U.S. equivalent in Mexico (as the head doctor for IMSS), but frequently flew to the States to perform surgeries and received $100,000 U.S. per operation.  Why did he stay at IMSS instead of going into private practice? Simple.  They needed him there.  Yes, the doctors in Mexico are very caring indeed. 

Former Focus team-mate Tere Ruiz Rodarte wrote a wonderful article entitled The Healing Force of Friendship in 2008. I have excerpted parts of it here.

During our February 23 program, we had the good fortune to count among our participants, a wonderful couple by the name of Mike and Terry Patton. We never imagined the wonderful lesson of friendship that Terry would bring to our lives and today, we are grateful she gave us the opportunity to share it with her.

When Terry and Mike signed up for our program, Marie Bullock gave them a call just to check in and to find out if they had any special needs or requirements, and to see if there was any way we could be of help to them. During these conversations and correspondence, Marie learned that Terry had had an accident when she was only 16 years old and broke her neck. She also found out about the terrible pain Terry had been dealing with for many years and her constant use of pain patches so she wouldn’t be confined to bed. Terry also explained how she couldn’t move her head up and down without losing feeling in her legs and how she had no sensation at all in her left arm.

Hoping that we could get someone to give her a second opinion (and chance) here at Lakeside, Marie suggested they extend their visit and come early so she could make an appointment for Terry with Dr. Carlos García of Maskaras Clinic.

During this appointment, Dr. García immediately called Dr. Gabriel Varela, who was able to come by the clinic immediately. Dr. Varela’s specialty is neurosurgery. He studied in Universidad de Guadalajara (U de G), as well as the Instituto Nacional de Neurología y Neurocirugía "Manuel Velasco Suarez" in México City and Neuro-oncología in the same institute in combination with the Instituto Nacional de Cancerología.

As Terry told her story, I understood that we were dealing with the right person, doctor and friend. He just seemed to be fully knowledgeable and concerned about the lady he had in front of him.

Dr. Varela took some x-rays of Terry’s neck, and asked us to meet him in a couple of days. What happened during the following appointment changed all four of our lives. As Dr. Varela started to explain to Terry and Mike about what he saw in the x-rays, he kept telling Terry not to cry, and I believe he meant the same to me, because, although I was not, I was ready to. Since Terry’s pain had been going on for over 10 years, it was a moment in which all of us floated from anger to disbelief and then to compassion. I could sense how helpless Mike felt, and the only thing I could do, again, was hold her hand and tell her that everything would be fine.

Before we said goodbye, Dr. Varela asked me in Spanish to explain the following to them: “In Mexico, we doctors have a different relationship with our patients than the one you have in the United States. Here, I am your friend, my patients are my friends.”

During the farewell dinner for the following program, Mike, Terry, Dr. and Sra. Varela were able to join us for the festivities. All of us who knew the entire story could not believe Terry was wearing high-heeled shoes, along with an I.V. in her left hand for medicine! She looked beautiful!

We thank Dr. Varela for teaching us how the Healing Force of Friendship and his help and support could give Terry another chance to enjoy life from now on and forever, and to share this miracle with us. Kristina Morgan echoes Tere's comments about Dr. Varela, "He's the same doctor that saved my mom's life a few years ago. Small world, isn't it? And he's certainly a shining star."

I don’t know about you, but as I was rereading all these examples of the wonderful, caring health care in Mexico, I got chills, and I knew all these stories. I guess putting them all together in one article really brought home to me one of the best things about Mexico and that the outstanding health care here in the Lake Chapala area is just one of the many reasons we are so happy to be here. We look forward sharing these stories and many more when you come on a Focus on Mexico Learning Adventure…it will be the best time you ever had finding out about the change that could affect the Best of Your Life.

As alumna Val Siegel says, “This was the most pleasant educational experience I have ever had. I would encourage anyone who is thinking about moving to Mexico to treat themselves to a Focus on Mexico week. Whether or not you choose to move there, you'll never have this much fun learning more than you even know you needed to learn just to make the decision.” Our alumni are our best advertising!



Karen McConnaughey: Operations Manager for FocusOnMexico.

Focus On Mexico offers 8-Day Educational Programs to Ajijic and Lake Chapala, Mexico (2nd Best Climate in the World). Join us on a Focus program and learn why thousands of Americans and Canadians chose to retire in Lake Chapala.

Our programs offer the perfect balance; a wonderful vacation and an insightful, educational experience. Our expert speakers cover all topics: Health Care, Real Estate, Legal System, Immigration, Bringing Pets, Cost of Living, US Taxes for Americans, Non-Residency for Canadians, Living on the Lakeside, Investing in Mexico, Mexican Economy and much more...

You’ll get everything you need to help you decide if Lake Chapala, Mexico is the place for you, plus have a lot of fun doing it. Retiring in Mexico couldn't be better. 

*Maskaras Clinic

Annual Discount Medical Contract

Elements:

  • Unlimited office visits during normal office hours
  • No age or “previous condition” restrictions
  • Emergency pre-hospitalization medical physician consultations at Clinica Maskaras
  • Two house calls per year
  • Annual EKG
  • Various discounts for other services (including dental and eyes)
  • Cost $2300 pesos (approx US$230) per year (adjusted to US dollar exchange rate)

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