You can book on a Focus Program at any time and you will not be invoiced until 90 days before your program date. At that time, you will be invoiced for the deposit (US$250.00 per person) and the balance will be invoiced 60 days before your program date.
To facilitate payment, we use Paypal which is a secure International Payment Processing Company owned by Ebay. This is a very simple procedure if you have a Paypal account. If you do not have an account, you may wish to log on to Paypal.com and check out the benefits of setting up an account. When you set up an account, it will have a limit to the amount you can pay which varies by Country with the U.S. having the highest limit. You can remove this limit by verifying the account (Paypal will provide details when you set up your account) which provides you with the ability to buy things online and pay by credit card through their secure payment system (very convenient). Every time you make a payment, Paypal will provide confirmation of the amount paid.
If for any reason you would prefer not to use the Paypal system, we offer an 'Alternative Payment' method (see link below) using your Bank to wire transfer the funds to our U.S. account in San Antonio, Texas. There is a fee for the wire transfer but we will absorb that. You simply tell your Bank to deduct the fee from the amount you are sending.
We do ask that when using this method, you transfer the total program cost as this will avoid duplicate transfer fees.
If you prefer to use this method, simply make your booking and in the comments box at the bottom indicate your preference to use the wire transfer method of payment. We will then contact you with the necessary information to make the transfer when it is due for payment.
No matter which system of payment you use, you are fully covered by our 'NO RISK' policy (see link below) and our 'CANCELLATION' policy (see link below). These policies protect you if some unforeseen event occurs preventing you from attending your program after making payments. Simply contact us by phone or e-mail and we will work with you to find a solution that best meets your needs.
You can contact us by e-mail at bookings@focusonmexico.com or by phone at the following Vonage numbers.
From the U.S. 1-210-745-1404
From Canada. 1-416-619-9310
We look forward to seeing you on a program; you will have a wonderful and exciting experience.
Alternate Payment Method 2011
If you wish to book on a Focus on Mexico program but prefer not to use PayPal for payment, this is no problem at all. You can do so using a wire transfer to our bank account in San Antonio, Texas.
Simply go to the 'Book NOW' page and fill in your name(s) and contact details, select the Program date of choice and press Submit.
Then send us an email to bookings@focusonmexico.com letting us know that you prefer our Alternative Payment method.
We will then contact you and provide the necessary information to facilitate the wire transfer. Using this method, your bank will normally charge a wire transfer fee. Not to worry, Focus on Mexico will absorb the cost of the wire transfers. You just instruct the bank to send the amount required and deduct the fee from the amount you are sending. You only pay the cost of the program.
If you elect to use this system, we do ask that you transfer the total program cost to avoid duplicate transfer fees.
Important Note:
Regardless of how you book, you will still be covered under our 'No Risk' policy and receive a full refund if you need to cancel for any reason, up to 60 days before the program date.
If you have any questions or concerns please don’t hesitate to contact us by emailing bookings@focusonmexico.com or you can telephone us. We do have a Vonage Phone System that rings into our home here in Lake Chapala. From the U.S., Dial our Texas number (1-210-745-1404). From Canada, Dial our Toronto number (1-416-619-9310). It is our pleasure to look after you personally.
Should you need to change your program date for any reason, you may do so (subject only to available room). Any payments you have made will be credited in full against the new program date. To obtain dates and costs, click on Prices and Dates in the navigation area at the top right of this page.
We look forward to meeting you on the 'Focus on Mexico Program' and sharing our little pocket of paradise.
You are covered by our No Risk Policy
If, for any reason, you need to cancel your booking prior to 60 days before your program date, you will receive a full refund of your $250USD deposit and the balance will not be invoiced.
You can also change program dates at any time, with no penalty (subject to availability in desired program), and receive a full credit towards the new program.
Our Pledge: If you are already booked on a Focus program, and we introduce a Discount or Promo for that program, don't worry, you are automatically eligible for the Discount or Promo. We want to make it easy for people to book in advance.
Ninety (90) days before your program date, you will start receiving a series of mail-outs by email (pertinent to your program), including valuable travel information, info about the area, money matters and more.
Sixty (60) days before your specific program date, you will be invoiced by PayPal (Secure Online Paying) for the balance. PayPal will issue you confirmation receipts.
At Focus on Mexico, we are proud of our program and our reputation. Since starting Focus on Mexico in 1999, we have never received a complaint that our program did not live up to our promises, not one. We intend to maintain that reputation.
Don’t wait... These programs book up fast.
Take the first step NOW toward the best of your life. We look forward to seeing you in Mexico where you can experience “The Magic of the Lakeside” for yourself.
Book NOW
Cancellation Procedures 2011
If, for any reason, you need to cancel your Focus on Mexico Program booking, first check our 'No Risk' and 'Cancellation' policies. Then send an email to bookings@focusonmexico.com and provide the following details:
- Focus Program date
- Name(s) of people booked
- Payment method used to book
- Amount paid
- Email address and phone number
We will verify the details and then contact you to confirm the amount and the method of issuing the refund, depending on your payment method. We will process the refund and send you a confirmation email with details. If, for any reason, you do not receive the refund within the time specified in the confirmation email, please contact us (per details in email) and we will follow up and get back to you immediately.
Our commitment is to process the cancellation as expeditiously as possible and to return your funds to you by the fastest method available.
Changing Dates:
If you need to change to a different program date, we are happy to assist you in this as well and you will receive a full credit towards the cost of your new program date price. We will arrange to “transfer” your booking and send you a confirmation email.
Our 'Focus on Mexico programs' to Lake Chapala are value packed and not only provide a crash course on Mexico, but also a lot of fun in the process. We hope you will join us and share our little pocket of paradise.
Book NOW